Privacy Policy

Welcome to AshleyWalkerRealty.com (the "Site"), operated by Ashley Walker, a licensed real estate agent affiliated with Estep and Associates Real Estate Services (collectively, "we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information.

By using this Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

We collect information in the following ways:

Information You Provide Directly

When you fill out a contact form, request a home valuation, schedule a showing, subscribe to a newsletter, or otherwise communicate with us through the Site, we may collect:

• Your full name
• Email address
• Phone number
• Mailing or property address
• Property preferences (price range, location, bedrooms, bathrooms, etc.)
• Any message or inquiry content you choose to share

Information Collected Automatically

When you visit the Site, we and our third-party service providers may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages viewed, time spent on pages, and clickstream data
• Referring website or search terms
• Cookies and similar tracking technologies (see Cookies section below)

Information from Third Parties

If you interact with our listings through a Multiple Listing Service (MLS) feed, an IDX provider, or our brokerage's website, those parties may share information with us about your activity, such as saved searches, favorited properties, and contact information you submitted.

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Schedule property showings, consultations, and meetings
• Send you property listings, market updates, and newsletters (only if you opt in)
• Improve the Site's content, functionality, and user experience
• Analyze website traffic and visitor behavior
• Comply with legal obligations, including those imposed by our state real estate licensing authority and our brokerage
• Protect against fraudulent or unauthorized activity

We do not sell your personal information. We may share your information with:

• Our brokerage Estep and Associates Real Estate Services and its affiliated agents, as required by our brokerage agreement and applicable real estate laws.
• Service providers that help us operate the Site, including website hosting (Lovable), analytics providers (such as Google Analytics), email marketing platforms, CRM systems, and customer relationship tools.
• MLS or IDX partners if you submit a search or inquiry through an integrated listing feed.
• Mortgage lenders, title companies, inspectors, and other real estate professionals when necessary to facilitate a transaction you have initiated.
• Legal and regulatory authorities when required by law, subpoena, or court order, or to protect our rights, property, or safety.
• A successor entity in the event of a merger, acquisition, or sale of our business assets.

We use cookies and similar technologies to recognize your browser, remember your preferences, and analyze Site usage. The types of cookies we use include:

• Essential cookies required for the Site to function.
• Analytics cookies that help us understand how visitors use the Site (e.g., Google Analytics).
• Marketing cookies that may track your activity to deliver more relevant content (only if applicable).

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

The Site may use the following third-party services. Each has its own privacy policy that governs its handling of your data:

• Google Analytics — for traffic analytics. policies.google.com/privacy
• Google reCAPTCHA — for spam protection. Subject to Google's Privacy Policy and Terms of Service.
• Lovable — for website hosting and content management.
• Estep and Associates Real Estate Services — for MLS and listing data integration.

We are not responsible for the privacy practices of third-party websites linked from the Site.

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the information we hold about you.
• Correction — request that we update or correct inaccurate information.
• Deletion — request that we delete your information, subject to legal retention requirements.
• Opt-out — unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Do Not Sell or Share — California residents have the right to opt out of the sale or sharing of personal information under the California Consumer Privacy Act (CCPA). We do not sell personal information.

To exercise any of these rights, contact us at the information provided in the "Contact Us" section below.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale (which we do not engage in). You may also designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising these rights.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict the processing of your personal data, and to lodge a complaint with a supervisory authority. Our legal basis for processing your data includes your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations.

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations (such as state-mandated real estate transaction records), resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

The Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

The Site may contain links to external websites, including our brokerage's website and MLS or IDX search platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any information.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Material changes will be communicated through a notice on the Site. Your continued use of the Site after any update constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Ashley Walker · Estep and Associates Real Estate Services
400 Travis St, Suite 335, Shreveport, LA 71101
(318) 453-3888 · (318) 349-6467
ashley@estepassociates.com
ashleywalkerrealty.com